Resort Policies & Procedures
Check-In
Cabins and Nature Pods: 4:00pm or after
RVs: 2:00pm or after
Check-in after 5:00pm must be arranged with Resort Management to avoid cancellation or additional fees.
Check-Out
Cabins and Nature Pods: 11:00am
RVs: 11:00am
Late check-outs without prior agreement incur a $50 fee. Check-outs after 2pm are charged a full nightly rate.
Front Office Hours
Mon–Thu: 8:00am – 6:00pm
Fri–Sat: 8:00am – 8:00pm
Sun: 8:00am – 5:00pm
Club Room available during the same hours.
After-Hours Support
Call 888-412-7555 to be transferred to support.
Forms of Payment
Full payment is required before or upon arrival.
Only credit/debit cards accepted.
General Resort Guidelines
- Children under 14 must be supervised by an adult.
- Swim at your own risk. No lifeguard on duty.
- Proper swimwear required; no glass containers in pool area.
- Bicycles/scooters on asphalt only, helmets required; no skateboards or rollerblades.
- No alcohol abuse, loud behavior, or illegal drug use.
- No driving under the influence, including electric carts.
- Resort reserves the right to refuse service or remove guests.
Wildlife
Do not touch, feed, or approach wildlife. Control dogs. Store food and trash securely.
Roads & Speed Limit
Valid driver’s license required. Speed limit: 10mph. One warning before removal for violations. One-way road system; follow signage.
Pool and Sports Facilities
Open daily 8:00am–10:00pm, weather permitting. Equipment must be checked out and returned. Fees for damage/loss apply.
Quiet Time
Sun–Thu: 10:00pm–7:00am
Fri–Sat: 11:00pm–7:00am
No loud music, noise, or running vehicles/generators.
Safety After Dark
Carry a flashlight. No riding bikes/scooters after dark.
Dumpsters
Bag and dispose of garbage in designated bins. Flatten boxes. No large/bulky items.
Campfires
No open fires allowed. Firepits allowed when not under Burn Ban/Red Flag Warning. Propane grills only, attended.
Picnic Tables
Do not move tables or patio furniture between sites.
Clotheslines
Not permitted anywhere on the property.
Fireworks & Firearms
No fireworks. Firearms must be stored securely in vehicles. No BB, pellet, or Airsoft guns. No hunting or fishing.
Guest Visitors
Visitors must register. Daily fees apply for facility use. Guests are responsible for visitor conduct.
Lost and Found
Check with the front desk for lost items.
Pet Policy
- Max 2 pets in cabins/pods: $35/night per pet.
- Max 2 dogs per RV site. Extra pets: $25/night.
- Leashes required. No pets in buildings or pool areas (except vested service animals).
- Do not allow pets in ponds. Clean up after pets.
- Owners must sign the Pet Policy and accept liability for pet behavior or damages.
Septic System
Flush only septic-safe items. Secure and seal hoses properly.
Rules and Regulations
SKYE Texas Hill Country Resort may update policies at any time. Non-compliance may lead to removal without refund.
Liability
Resort is not responsible for personal injury, loss, or damages from natural events or guest actions. Insurance is required.
General
Guests must inform their party of resort policies. Signing the check-in form indicates agreement with all terms.
RV Guidelines
- Outdoor items must be patio-related and neatly stored.
- RVs 7+ years old require pre-approval: rm@skyetexashillcountry.com
- No tents, pop-ups, horse trailers, window A/Cs, or sleeping outside.
- Extra trailers require prior approval. No routine vehicle maintenance allowed.
RV Add-Ons
No carpets on grass, decks, or permanent fixtures allowed.
RV Site Occupancy
Max 6 people per site, 1 RV, 2 vehicles. Overflow parking available. No parking on landscaping or roads.
RV Site Clean-Up Fee
$100 fee for leaving trash, grease, food, or cigarette butts.
Liability (RVs)
Same as general liability policy; applies specifically to RVs and vehicles.
